Irving Plaza

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FAQ

COVID-19 INFORMATION
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The safety of our artists, fans, and staff is always our top priority and planned for accordingly. We encourage those who are sick to stay home, and remind everyone coming to our venues to wash their hands regularly with soap and water and use hand sanitizer.
 
We continue to implement preventive measures at all Live Nation Venues in line with the recommendations of the Centers for Disease Control and Prevention (CDC) and other health agencies. We have taken the following steps to help ensure the health and safety of everyone who walks into our buildings:

  • Extra hand sanitizer dispensers at all bathroom areas, concessions stands, lobbies, offices and backstage
  • Additional signage and messaging in restrooms, backstage and offices to help reinforce basic health and hygiene practices
  • Eliminating hand pump condiment dispensers, providing individual packages instead
  • Granting fans ability to bring disposable wipes and hand sanitizers into all venues
  • Janitorial staff equipped with additional USDA and Food Code Compliant disinfectants and wipes for immediate cleaning response
  • Increased frequency of cleaning routines and disinfection of high touch areas

 
For updates and information about COVID-19, please visit the CDC’s website. We recognize this is a very fluid situation, and will work to update our ticket purchasers with new information as it becomes available to us.

 

 

 

Parking
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What shows can I buy tickets for at Irving Plaza?
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We sell tickets for all Live Nation events held at Irving Plaza, Gramercy Theatre. A $2- $5 box office fee may be applied to each ticket sold at our Box Office.

We also sell tickets to events at Warsaw – please note those tickets are CASH ONLY and there is no service fee.

Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void.

When is the Box Office open?
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Our Box Office is open from 12-6pm Monday through Friday and during most shows. On Saturdays and Sundays, the Box Office will be open two hours before (and during) events* only.

*This schedule applies to Live Nation events only. The box office may not be open for certain events, such as private rentals.

What forms of payment do you accept at the Box Office?
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We Accept Cash, Visa, Mastercard, American Express and Discover Card.

Is the Box Office the only way to purchase tickets?
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Tickets are also available for purchase online at our websiteTicketmaster and Live Nation, over the phone at 1.800.745.3000, or at the Mercury Lounge Box Office (card only).

Are there assigned seats at Irving Plaza?
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Irving Plaza is a General Admission Standing venue unless otherwise noted for a specific show. We have couches throughout the venue if you need to take a break and sit down during the show.

Is there an age restriction at Irving Plaza?
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Irving Plaza is an all ages venue. You must be over 21 & present a valid ID to obtain a wristband in order to drink alcohol. If you are under 16 years old, you must be accompanied by a parent or guardian.

Do you have a place to put our coats and bags?
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Our Coat Check is available year round for $4 per item. All backpacks must be checked.

Coat Check can be purchased with cash at the Coat Check window, or card at the box office. 

What is your photo/video policy?
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Point and Shoot cameras are allowed into the venue. Flash photography and cameras with a removable lens need a pass obtained through artist management- If you do not have a photo pass we require that your camera is checked for $4 into Coat Check. Audio and video recording are not allowed.

Are food and beverage available inside the venue?
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We have a selection of snacks and other light refreshments at the bars. Our bars serve a variety of beer, wine, and liquor. You must be over 21 and present a valid photo ID to obtain a wristband in order to drink alcohol.

Where can I find the most current information about upcoming Irving Plaza shows?
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Follow us on Instagram, Twitter and/or Facebook. Being part of our official Irving Plaza Newsletter and Music Geeks mailing lists is a great way to hear about new and upcoming shows.

You can also check the event listings on our website or visit Ticketmaster.

Can I rent Irving Plaza for a private party or special event?
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Yes, our venue is the perfect location to host your private party or special event! For more information, contact Laura Mulholland at 212.837.2421 or email her at LauraMulholland@livenation.com.

BANDS: How do you play a show at Irving Plaza?
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Head to the "Submit Your Band!" tab on our Facebook page and complete the submission form to be considered for an upcoming show!

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